After-Hours Answering
Capture after-hours leads that your competitors miss. Sypher answers calls 24/7, qualifying enquiries and booking jobs even when your team is off the clock.
Win jobs while you sleep
Most service businesses lose 30-40% of their leads outside business hours. Sypher ensures every after-hours call is answered professionally, qualified thoroughly, and actioned immediately.
- Active 24/7 including weekends and public holidays
- Consistent professional greeting at any hour
- Books next-available appointments automatically
- Flags emergency calls for immediate attention
- Sends morning summary of all overnight activity
How It Works
After-hours call comes in
Sypher answers with your custom after-hours greeting, letting callers know their enquiry is being handled.
Enquiry is captured and qualified
Full details are collected including job type, urgency, and preferred booking times.
Automated follow-up
Caller receives an SMS confirmation. You get a full summary first thing in the morning, or immediately for emergencies.
Always-on intelligence
Time-aware greetings
Adjusts greeting and messaging based on time of day and day of the week.
Emergency escalation
Detects emergency keywords and escalates critical calls to your mobile instantly.
Overnight reporting
Consolidated morning report with all after-hours activity and recommended actions.
Holiday scheduling
Automatically adjusts for Australian public holidays and your custom schedules.
Works With Your Tools
Sypher integrates with the software you already use.
Capture every after-hours lead
Your competitors close at 5pm. You never will.