Everything You Need
to Know About Sypher

Sypher is powered by advanced AI voice agent technology that holds natural, back-and-forth conversations with your callers — not robotic "press 1 for support" menus. Your customers won't feel like they're speaking to a robot. They'll feel like they're speaking to a professional receptionist who knows your business inside out.

When someone calls: • Sypher answers instantly using your business name • It collects the caller's details • It qualifies the job (location, service type, urgency) • It books appointments directly into your calendar (if enabled) • It sends you a summary instantly via SMS or email You stay focused on the job — we handle the phone.

Yes. Sypher integrates with Google Calendar and other booking systems to check availability in real time. It will only book into open time slots and avoid conflicts automatically.

Sypher can: • Transfer the call to you instantly • Schedule a callback • Escalate urgent enquiries • Route calls differently during business hours vs after hours You stay in control.

Sypher works best for: • Plumbers • Electricians • Glaziers • Cleaners • Builders • Blinds & shutters • HVAC • Locksmiths • Any trade or service business receiving inbound enquiries If you rely on phone calls for revenue, Sypher works for you.

Pricing typically includes: • A small monthly base fee • A per-minute usage rate for calls handled This keeps costs flexible and scalable. You only pay for what you use. Most businesses find Sypher costs less than one missed job per month.

If just 3–5 missed calls turn into booked jobs, Sypher often pays for itself immediately. Instead of missing calls while you're on-site, driving, or after hours — you capture every opportunity. One booked job can cover the monthly cost.

Yes. Sypher answers calls 24/7 — including nights, weekends, and public holidays. You can customise different responses for business hours and after hours.

Absolutely. We customise: • Greeting message • Questions asked • Pricing responses • Service areas • Objection handling • Call routing rules We also upload your website content, FAQs, service info, and documents into a knowledge base so the AI answers customer questions correctly based on your actual business.

Most businesses are live within 24–72 hours. We handle the configuration, testing, and fine-tuning before going live.

Only if you want them to. Sypher sounds natural and conversational. Many businesses use it seamlessly as their receptionist. Transparency is optional — performance is guaranteed.

There are no long-term lock-in contracts. If it's not delivering value, you're free to cancel. We're confident you won't want to.

Yes. Sypher can: • Follow up on quotes • Confirm appointments • Re-engage old leads • Send payment and service reminders • Run batch calling campaigns for outreach This increases your close rate and reduces no-shows.

Yes. Every call comes with: • Full call recordings • AI-generated summaries • Sentiment analysis • Performance dashboards So you can see exactly how many calls were answered, jobs booked, and issues flagged at a glance.

Sypher connects with: • CRM systems (HubSpot, ServiceM8, Jobber) • SMS platforms • Google Calendar and Outlook • Custom APIs and webhooks • VoIP providers including Twilio This lets us automate the entire workflow from call to booked job.

We build a knowledge base for your AI agent by uploading your website content, service documents, FAQs, pricing info, and any other details about your business. The AI reads this and uses it to answer customer questions accurately, just like a receptionist who has been fully trained on your operations.

Yes. All call data, recordings, and customer details are securely stored and handled according to privacy standards. Your data is never shared with other businesses.